WHY THIS STATEMENT

• As required by various regulations and laws, we inform visitors of our website about the use of data.
• Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC, hereinafter referred to as “General Data Protection Regulation” or “GDPR”.

GOAL

We use data for different purposes. These are:

• Provide you with information
• Deliver your newsletter
• Answer your questions

MANAGE YOUR FILES

If you have ever booked with us, we store the following information for the management of your file in an electronic personal data sheet:

• Name and Surname
• Address (private)
• Telephone number (private, mobil, whatsapp)
• Email address
• Language
• Nationality
• Account number (for bookings/reservations)

By using this information we can deal with the rental contract that you conclude with us, the commitments that are entered into and where you also keep up to date with information that is relevant to you.

In some cases not all parts of information from the list above are necessary to manage your services.

PROVIDE SERVICES

You can reach us online via the contact form that is published on our websites. The information you provide us with via this contact form will be registered. In order to help you quickly with questions, we use your stored personal data. As a result of the online mail traffic, notes will be saved. This is useful if you contact us again afterwards.

PROVIDE INFORMATION

Providing information is an important part of our service. This happens both online via web, social media and mail.

To inform you we regularly send emails and newsletters. Our newsletters keep you informed of what is going on in the region and in Spain in general.

We have general and personal newsletters. We put the personal newsletters together based on your data, which makes the newsletter more focused on you. The information on which your profile is based is not shared with third parties.

You can sign up for newsletters in different ways. In addition to registering via the website, this can also be done by handing in your email address to us personally.

If you no longer wish to receive our newsletters, please use the unsubscribe link that contains each newsletter.

GIVE FEEDBACK TO IMPROVE OUR SERVICES

We continuously work on the quality of our services.

When you indicate that you like an article, depending on your settings on social media platforms, you will be able to have that article appear on your social media account. If you ask us a question via social media and we see that question coming through, we will save that message and your account name so that we can respond to your message.

KEEPING TRACK OF YOUR PERSONAL DATA

We keep the personal information you provide during the duration of your registration on our newsletter.

Our retention periods are:

• Contact information: until you inform us that you no longer wish to receive information
• Subscription newsletter: until you inform us that you no longer wish to receive the newsletter via the unsubscribe link

The retention period can never be shorter than the legally stipulated retention period.

COOKIES

A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. These cookies are used only to help you make a smooth booking and contain information like the date searched and language of booking. There is a difference between session cookies and persistent cookies. Session cookies will only exist until you close your browser. Persistent cookies have a longer lifespan and are not automatically deleted once you close your browser. We use persistent cookies in Google Analytics to analyse visitor traffic and behaviour.

By using the Hostal Aljibe website or proceeding with a booking you are consenting to the above use of cookies.

FREETOBOOK

For our online reservations we make use of a third party application, Freetobook.

Freetobook has  its own privacy policy.  When you make a booking at our property using freetobook you will be able to see a link to the privacy policy. To view the policy click the link in the footer during the booking process.